AODA Customer Service Standard

Accessibility Standard for Customer Service Do you have a Customer Service Policy in place? If your answer is no, you might want to read this article. In 2005, The Accessibility for Ontarians with Disabilities Act (AODA) came into effect. People with disabilities travel, shop and do business with their family and friends. 1 in 7

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The Story of Stuff: ocean plastic edition

I recently received an email from Allison Cook — the lady from The Story of Stuff series of environmental videos that went viral on the internet a few years ago. The initial short film led to a sequel and a website loaded with resources for teachers and ecologically-minded citizens. The new email refers to Cook’s recent voyage

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Limits to growth (and schooling the world)

I thought readers might be interested in this link from the Guardian about the 1972 book Limits to Growth and new research from Australia that suggests the much-debated book was right. Apparently we’re nearing collapse, just as was predicted four decades ago. Unsure? Read the article and make up your own mind. Myself, I suspect we’re in

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What is the AODA?

To simplify it, the AODA is accommodation for people with disabilities. AODA stands for Accessibility for Ontarians Disability Act. In 2005, the Government of Ontario instilled this act to make it the foundation of the development of province-wide mandatory standards on accessibility for people of disabilities in their everyday life. The AODA has been divided

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Our new website design and other matters

Given that it’s the summer doldrums and I know some readers are away at cottages or otherwise on holiday, I thought I’d spare you all a long post. (However, if you’d like to read something longer and very interesting, read the blog entry by our reporter Dave Nesseth about TerraCycle’s program to recycle “coffee pods” and the

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Thoughts on the end times

As I pack for my annual paddling trip, my thoughts have turned this summer to the dire situation we humans have created for ourselves and all other life on the planet. My paddling trip this year is to Temagami in Northern Ontario — I’m going with my brother and a group of friends. No doubt

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